iCloud Backup - lost my data!

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iCloud Backup - lost my data!

I did an iCloud backup for my iPhone 11 today (I used "Transfer or Reset iPhone" then i clicked continue then "uploaded data to iCloud" ) that because I'm renewing my phone and when I opened the same phone to check my backup, I got a message says there is no available backup. I did a backup for about 80 GB! I lost my data. Please let me know how to retrieve it. I believe that all my data in your iCloud. I will sell my phone today and buy a new one. Please let me know how to get this resolved ASAP.

Thank you,

Mariam G.

[Personal Information Edited by Moderator]

iPhone 11, iOS 15

Posted on Jun 21, 2022 6:28 PM

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Answer 1

Jun 21, 2022 8:28 PM in response to MariaaamG

Do not worry. The iCloud backup always and regularly comes for a rescue in unfortunate incidents like data lost, or iPhone damaged or broken. So here's what you need to do for proper recovery of your data :

1) Enter icloud.com on any computer and log in with your iCloud account. (Laptop included. If you have another smartphone then also you can proceed.)

2) Select "Settings" in the website that follows.

3)In the bottom-right corner of the screen you will see "Recently Deleted." Click there.

4) If you want then you can click "Recover all" or there is an option in which you can choose to recover individual files.

5) Finally, Click "Recover." (And there you go. Good as new.)

Be careful on how you handle your data. Do not download unnecessary files and do not attempt to jailbreak your device. Stay safe. ^_^

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iCloud Backup - lost my data!

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