Why is my face recognition not working? I have had my phone 13 pro max five eeeks. Apple store could not find anything. They said it could be a software issue!

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Why is my face recognition not working? I have had my phone 13 pro max five eeeks. Apple store could not find anything. They said it could be a software issue!

Why is my face recognition not working? I have had my phone 13 pro max five weeks. Apple store could not find anything. They said it could be a software issue!

iPhone 13 Pro Max, iOS 15

Posted on Jun 21, 2022 7:54 PM

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MrHoffman

Community+ 2024

Level 10

119,513 points

Jun 21, 2022 8:09 PM in response to Gel9377

Best to keep chatting with Apple about this, and what resolution they can offer, and when.

Use the Get Support link in the upper right of this webpage.

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Why is my face recognition not working? I have had my phone 13 pro max five eeeks. Apple store could not find anything. They said it could be a software issue!

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