Is my iPad okay to trade in?

I’ve been thinking about getting an iPad mini for awhile and wanted to know if I could trade in my old iPad Air. I haven’t used it in awhile, so I tried to charge it but it didn’t work. It showed that it was plugged in but didn’t turn on. I left it plugged in for a day and still, it didn’t turn on. So basically, my iPad Air is dead and won’t turn on. If I bring it to Apple, will they fix it or will they not let me trade it in?

iPad Air Wi-Fi

Posted on Jun 21, 2022 8:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2022 4:34 PM

A totally dead iPad will NOT be worth anything in trade or resale value.

If this is a 2013 iPad Air 1st generation, even working, that iPad may not be worth much of anything in signifcant trade-in OR resale value.

This iPad year and model is nearly 9-years old this year, in 2022.


These iPad models have overall internal hardware that is too old, too underpowered and incapable of running all of the new, advanced and internal hardware resource intensive features of iPadOS.

These iPad models are over 7-1/2 and 8-1/2-years old, respedtively, now, in 2022.

These old iPad models will, soon, have, effectively, no worth in the used iPad market.


Sorry.


Third party app support, typically, continues for 2-3 years AFTER Apple ends full support of a subset of their devices.

The last major update to iOS 12 was in 2019, with iOS 12.3.

So, it has been over two years, already, and third party app support is already on a downward trend for all iOS 12 supported devices.

Look for many more third party apps dropping support for all iOS 12 supported devices as the 2022 year progresses.

The immediately above statement is what you really need to worry about.


Sorry.



It is mid 2022, now.

If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.

There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.


If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.


All of these older model iPads below CAN, currently, run the latest releases of iPadOS 15.


2014, 9,7 inch screen iPad Air 2 models ( NO Pencil support )

2015, 7.9 inch screen iPad Mini 4 models ( NO Pencil support )

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 10.5 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models ( NO Pencil support )

2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )

2018, 11 inch or 12.9 inch screen iPad Pro models ( 2nd gen Pencil support )

2019, 10.5 inch screen iPad Air 3rd gen models ( 1st gen Pencil support )

2019, 7.9 inch screen iPad Mini 5th gen models ( 1st gen Pencil support )



Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.


I am sorry that you had to learn all of this, but this does not change any of the facts regarding these older iOS devices.



Sorry & Best of Luck to You!

3 replies
Question marked as Top-ranking reply

Jun 22, 2022 4:34 PM in response to kityun_

A totally dead iPad will NOT be worth anything in trade or resale value.

If this is a 2013 iPad Air 1st generation, even working, that iPad may not be worth much of anything in signifcant trade-in OR resale value.

This iPad year and model is nearly 9-years old this year, in 2022.


These iPad models have overall internal hardware that is too old, too underpowered and incapable of running all of the new, advanced and internal hardware resource intensive features of iPadOS.

These iPad models are over 7-1/2 and 8-1/2-years old, respedtively, now, in 2022.

These old iPad models will, soon, have, effectively, no worth in the used iPad market.


Sorry.


Third party app support, typically, continues for 2-3 years AFTER Apple ends full support of a subset of their devices.

The last major update to iOS 12 was in 2019, with iOS 12.3.

So, it has been over two years, already, and third party app support is already on a downward trend for all iOS 12 supported devices.

Look for many more third party apps dropping support for all iOS 12 supported devices as the 2022 year progresses.

The immediately above statement is what you really need to worry about.


Sorry.



It is mid 2022, now.

If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, some locally or from online, on the Web/Internet, capable of running the latest iPadOS versions.

There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.


If you need OR ONLY able to purchase older, less expensive iPad models, look at older IPads from 2014 and later.


All of these older model iPads below CAN, currently, run the latest releases of iPadOS 15.


2014, 9,7 inch screen iPad Air 2 models ( NO Pencil support )

2015, 7.9 inch screen iPad Mini 4 models ( NO Pencil support )

2015-2017, 12.9 inch screen iPad Pro models. ( 1st gen Pencil support )

2016, 9.7 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 10.5 inch screen iPad Pro models ( 1st gen Pencil support )

2017, 9.7 inch screen iPad 5th gen models ( NO Pencil support )

2018, 9.7 inch screen iPad 6th gen models ( 1st gen Pencil support )

2019, 10.2 inch screen iPad 7th gen models ( 1st gen Pencil support )

2020, 10.2 inch screen iPad 8th gen models. ( 1st gen Pencil support )

2018, 11 inch or 12.9 inch screen iPad Pro models ( 2nd gen Pencil support )

2019, 10.5 inch screen iPad Air 3rd gen models ( 1st gen Pencil support )

2019, 7.9 inch screen iPad Mini 5th gen models ( 1st gen Pencil support )



Get the largest internal data storage model you can afford as NO Apple iOS device has ANY expandable storage.


I am sorry that you had to learn all of this, but this does not change any of the facts regarding these older iOS devices.



Sorry & Best of Luck to You!

Jun 22, 2022 4:35 PM in response to kityun_

If you decide to go down the path of purchasing used, secondhand Apple devices, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.



If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free!

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.


So, buyer beware!


If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device!


If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!



Good Luck to You!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is my iPad okay to trade in?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.