I forgot my iCloud password and I can’t get the code because the number I used is the phone that’s locked, what’s another way to change the password or the number ?

How can I change the number to change the password if the phone the iCloud is connected to is locked and I can’t get the code

Posted on Jun 21, 2022 9:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2022 10:05 PM

melany106 Said:

"How can I change the number to change the password if the phone the iCloud is connected to is locked and I can’t get the code"

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Get the Phone Number Changed:


Contact Apple Support:

Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Number associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
2 replies
Question marked as Top-ranking reply

Jun 21, 2022 10:05 PM in response to melany106

melany106 Said:

"How can I change the number to change the password if the phone the iCloud is connected to is locked and I can’t get the code"

-------


Get the Phone Number Changed:


Contact Apple Support:

Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Number associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Jun 22, 2022 12:32 AM in response to melany106

You might have to add a new trusted number or reset Apple ID password see a thread How to find my phone - Apple Community

Once apple id password is reset you have not mentioned how is the iPhone locked if its with iPhone passcode see the article If you forgot your iPhone passcode - Apple Support

Note : Apple ID address is essential to perform the steps ( you don't need to change the trusted number as its verified in the iCloud account and device is in your possession ) .


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I forgot my iCloud password and I can’t get the code because the number I used is the phone that’s locked, what’s another way to change the password or the number ?

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