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Software update not downloading

I have my Wi-Fi enabled and it’s working fine and I got a software update but the download and install bar is not highlighted it’s showing can’t download because file is big and need Wi-Fi but I’ve already connected to a Wi-Fi network…

Posted on Jun 23, 2022 3:34 AM

Reply
Question marked as Best reply

Posted on Jun 23, 2022 4:35 AM

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


Update using your computer -

Update iOS on iPhone - Apple Support


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad or iPod touch won't update – Apple Support (UK)



1 reply
Question marked as Best reply

Jun 23, 2022 4:35 AM in response to fredrico160

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


Update using your computer -

Update iOS on iPhone - Apple Support


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad or iPod touch won't update – Apple Support (UK)



Software update not downloading

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