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Level 1

4 points

erase iphone

Hi, I erased my phone from icloud but still can't get a replacement phone because it says turn off find my phone still

iPhone 11 Pro, 15

Posted on Jun 23, 2022 5:10 PM

Top-ranking reply

Community+ 2024

Level 10

419,110 points

Posted on Jun 23, 2022 5:40 PM

Find My iPhone / "Find My" can be turned off only if...

You have shared your Apple ID & password with someone
You have removed the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device. If you're using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account. This will turn off Find My.

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