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CRASH

Hello


My Mac Studio ULTRA 128GB - crashes a lot with screen freezes. Usually with Vectorworks only!

This problem occurs frequently. System macOS Monterey 12.4.


This is my crash report, can someone help with this? I have 2 Mac Studio's Ultra's with this problem.

Apple end Vectorworks are updated of this issue....





Mac Studio

Posted on Jun 24, 2022 3:31 AM

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Jun 24, 2022 3:43 AM in response to Danny_mac_1978

Although the System Requirements as per Developers does say it supports Monterey macOS 12 and an M1 Apple Silicon machine, there might be additional factors that Etrecheck Application may reveal.


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - Then, follow previous suggestion and use the Etrecheck Application

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CRASH

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