Hello there, my bank account was deducted for the service bill (transection to Apple.com/bill), but all the transections were not my activities. I think there is something that went wrong. Could you please check and let me know the issues?

Hello there, my bank account was deducted for the service bill (transection to Apple.com/bill), but all the transections were not my activities. I think there is something that went wrong. Could you please check and let me know the issues?

Posted on Jun 24, 2022 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2022 5:21 AM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

  • You can try to request a refund, refund only within 90 days.
  • If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
  • If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.

 

See the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support

 

👉 If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Identify legitimate emails from the App Store or iTunes Store see -> Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 


3 replies
Question marked as Top-ranking reply

Jun 24, 2022 5:21 AM in response to Anpoiesys

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple - Apple Support

  • You can try to request a refund, refund only within 90 days.
  • If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
  • If your refund is approved, the funds will be applied to the same payment method that you used to buy the item.

 

See the following Apple articles:

If you want to cancel a subscription from Apple

If you want to cancel a subscription from Apple - Apple Support

 

If the subscription that you want to cancel is not listed

If you want to cancel a subscription from Apple - Apple Support

 

👉 If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Identify legitimate emails from the App Store or iTunes Store see -> Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 


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Hello there, my bank account was deducted for the service bill (transection to Apple.com/bill), but all the transections were not my activities. I think there is something that went wrong. Could you please check and let me know the issues?

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