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I want to exchange my MacBook Pro

I want to exchange my MacBook


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Jun 24, 2022 9:08 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2022 9:37 AM

If you purchased a brand new Mac DIRECT from Apple, (not through a Reseller) you have 14 days from receipt to return or exchange it in the US and many countries (except in the Far East, where policies differ). After 14 days, any defects are a repair issue.


Since there are no MacBook Pros available, and none expected to be generally available before mid August, the best you can probably do is a refund and new order.


If you simply want to replace your older-than-14 days Mac with a different model, you can trade in as suggested by the links other posters have provided, or sell to a private party and buy new.

3 replies
Question marked as Top-ranking reply

Jun 24, 2022 9:37 AM in response to yogendra1315

If you purchased a brand new Mac DIRECT from Apple, (not through a Reseller) you have 14 days from receipt to return or exchange it in the US and many countries (except in the Far East, where policies differ). After 14 days, any defects are a repair issue.


Since there are no MacBook Pros available, and none expected to be generally available before mid August, the best you can probably do is a refund and new order.


If you simply want to replace your older-than-14 days Mac with a different model, you can trade in as suggested by the links other posters have provided, or sell to a private party and buy new.

I want to exchange my MacBook Pro

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