I'm getting the message that my itunes folder is locked and that I do not have permission to run the program. Please help with this!

I'm getting the message that my itunes folder is locked and that I do not have permission to run the program. Please help with this!

Windows, Windows 10

Posted on Jun 24, 2022 5:55 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2022 7:42 AM

The full and precise text of the error message is useful in directing help.


See Empty/corrupt iTunes library after upgrade/crash - Apple Community or Troubleshooting issues with iTunes for Windows updates - Apple Community.


it is possible that a corrupt preference file may cause iTunes to fail at launch with one of these errors:

  • The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes.
  • The folder “iTunes” is on a locked disk or you do not have write permissions for this folder.
  • The iTunes Library.itl cannot be found or created. The default location for this file is in the 'iTunes' folder in the 'Music' folder.

It may be worth trying the shift-start-iTunes method (option on a Mac) to actively select the .itl file that should contain your library. If you still get the error message try Repair security permissions for iTunes for Windows and/or check for interference from anti-virus software.


If none of the above applies then a full tear down and reinstall of iTunes is likely on the cards.


tt2


1 reply
Question marked as Top-ranking reply

Jun 25, 2022 7:42 AM in response to roscoe145

The full and precise text of the error message is useful in directing help.


See Empty/corrupt iTunes library after upgrade/crash - Apple Community or Troubleshooting issues with iTunes for Windows updates - Apple Community.


it is possible that a corrupt preference file may cause iTunes to fail at launch with one of these errors:

  • The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes.
  • The folder “iTunes” is on a locked disk or you do not have write permissions for this folder.
  • The iTunes Library.itl cannot be found or created. The default location for this file is in the 'iTunes' folder in the 'Music' folder.

It may be worth trying the shift-start-iTunes method (option on a Mac) to actively select the .itl file that should contain your library. If you still get the error message try Repair security permissions for iTunes for Windows and/or check for interference from anti-virus software.


If none of the above applies then a full tear down and reinstall of iTunes is likely on the cards.


tt2


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I'm getting the message that my itunes folder is locked and that I do not have permission to run the program. Please help with this!

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