You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing or stolen apple watch

How do I find my Apple Watch that’s offline? I have the serial number but can’t seem to figure out what to do or who to contact to track it down. I need help I have a limited warranty that doesn’t expire till next may coming up. Can that help ?

Apple Watch SE, watchOS 8

Posted on Jun 24, 2022 8:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2022 12:29 AM

The warranty doesn’t cover loss or theft.

If you don't see your Apple Watch on the map:

If you didn't turn on Find My before your Apple Watch was lost or stolen and your watch isn't connected to Wi-Fi, cellular, or your paired iPhone, you can't use it to locate your device. However, you can use these steps to help protect your information:

  1. Place your Apple Watch in Lost Mode. When your watch is in Lost Mode, your passcode is required before anyone can turn off Find My, erase your watch, or pair it with another iPhone.
  2. Change your Apple ID password. When you change your Apple ID password, you can prevent anyone from accessing your iCloud information or from using other services from your missing device.
  3. Report your lost or stolen device to local law enforcement. Law enforcement might request the serial number of your device. Find your device serial number.


Find My is the only way that you can track or locate a lost or missing device. If Find My isn't enabled on your watch before it goes missing, there is no other Apple service that can find, track, or otherwise flag your device for you.


If your Apple Watch is lost or stolen - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 25, 2022 12:29 AM in response to yaritza43

The warranty doesn’t cover loss or theft.

If you don't see your Apple Watch on the map:

If you didn't turn on Find My before your Apple Watch was lost or stolen and your watch isn't connected to Wi-Fi, cellular, or your paired iPhone, you can't use it to locate your device. However, you can use these steps to help protect your information:

  1. Place your Apple Watch in Lost Mode. When your watch is in Lost Mode, your passcode is required before anyone can turn off Find My, erase your watch, or pair it with another iPhone.
  2. Change your Apple ID password. When you change your Apple ID password, you can prevent anyone from accessing your iCloud information or from using other services from your missing device.
  3. Report your lost or stolen device to local law enforcement. Law enforcement might request the serial number of your device. Find your device serial number.


Find My is the only way that you can track or locate a lost or missing device. If Find My isn't enabled on your watch before it goes missing, there is no other Apple service that can find, track, or otherwise flag your device for you.


If your Apple Watch is lost or stolen - Apple Support

Missing or stolen apple watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.