Can I restart an iPad without knowing the password?

I received an older ipad from a friend and she forgot the iCloud password,Is there a way I could restart the device without knowing the password?


[Re-Titled by Moderator]

iPad mini 6 Wi-Fi

Posted on Jun 24, 2022 9:04 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2022 9:30 AM

If she forgot the Apple ID (iCloud) password, have her enter the Apple (iCloud) ID, and click Forgot Password. See if she can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If she has 2 Factor Authentication enabled and can't recover the password using the steps above, she will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


The only way to reset it instantly is for her to remember the password and sign into her Apple ID.


Once she recovers the password, then have her do the steps in the article below.


Selling/Giving Away Device.  *

2 replies
Question marked as Top-ranking reply

Jun 25, 2022 9:30 AM in response to roxy265

If she forgot the Apple ID (iCloud) password, have her enter the Apple (iCloud) ID, and click Forgot Password. See if she can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If she has 2 Factor Authentication enabled and can't recover the password using the steps above, she will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


The only way to reset it instantly is for her to remember the password and sign into her Apple ID.


Once she recovers the password, then have her do the steps in the article below.


Selling/Giving Away Device.  *

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Can I restart an iPad without knowing the password?

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