I forgot my security question

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iPhone 6 Plus, iOS 10

Posted on Jun 24, 2022 11:44 PM

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7 replies

Jul 2, 2022 7:17 AM in response to jhun69

For the security questions, if you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      *


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


Apple on Twitter

Jun 25, 2022 12:58 AM in response to jhun69

Hello,


From your question, I gather that you may not be able to access your account because you forgot your password.


If you forgot your Apple ID password you can reset it by going to this site from Apple: http://iforgot.apple.com/

Here you will be guided step by step to reset your password. 


This article from Apple Support will also help you through the steps and provide additional information in what other ways you can reset your password: If you forgot your Apple ID password - Apple Support


If you do have access to your account, but want to change your security questions, I recommend you read this article and follow the steps described. Change your Apple ID security questions – Apple Support (UK)


I hope it will work. Good luck!

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I forgot my security question

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