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saad_awesome Author

Level 1

4 points

FACE ID disabled after update of new version software

Why my face id has been disabled? it showing like that “ a problem was detected with true depth camera. Face ID has been disabled”

iPhone X, iOS 15

Posted on Jun 25, 2022 4:50 AM

Top-ranking reply

ProustGiulio

Level 10

208,512 points

Posted on Jun 25, 2022 4:54 AM

If the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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FACE ID disabled after update of new version software

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