Ron Goodman1 Author

Level 6

8,669 points

tmobile data problem

Since I switched to T-Mobile from Verizon earlier in the week I've been having issues with the phone not connecting to the Internet, in spite of having a decent signal. Voice and messaging don't seem to be a problem. Turning the phone off and on has fixed it, and sometimes it has resolved by itself. I wondering if Reset Network Settings might help?

iPhone 13

Posted on Jun 25, 2022 7:36 AM

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1 reply

Level 10

210,093 points

Jun 25, 2022 9:01 AM in response to Ron Goodman1

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

If you can't activate your iPhone or iPad (Wi-Fi + Cellular)

If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support

See these Apple articles below:

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)

If they are On, turn Off Hotspot & VPN.

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tmobile data problem

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