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tandy256 Author

Level 1

4 points

iPhone only charges with usb-c

I have an iPhone 12 that will only charge using a usb-c connection. The regular usb chargers used to work, but one day after my phone had updated, stopped working all together. This also means I cannot plug my phone into my computer to back up to iTunes without buying an adapter. I’ve tried cleaning the charging port, using a variety of other charging cables as well as different boxes they plug into. I’ve taken it to Verizon where I was told that it is in fact odd, but that they couldn’t help me with the issue at all other than to sell me a new charging cord and box with the usb-c for $50. Any ideas on how to fix this issue?

Posted on Jun 25, 2022 12:33 PM

Top-ranking reply

dotec

Level 4

1,723 points

Posted on Jun 26, 2022 4:57 AM

Hello tandy256,

I would contact Apple for this. This may not be the answer you expected, but this could be both a hardware- or software related issue.

---> https://apple.com/contact

Best regards and good luck,

dotec

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iPhone only charges with usb-c

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