Unable to resest password
Forgot my password and stats iPad Locked to Owner. I am the OWNER, but it will not let me reset my password!
iPad Pro 10.5-inch, Wi-Fi, Cellular
What happens when you try to reset your password? Error message(s)?
Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.