I opened up a tap card and added money to it, but I haven’t used it so I wish to close it. If I do will I get my money back? If not, how can I get my money back before I close it?
iPhone 13
Hi Lulusydney8,
Are you referring to a Transit Access Pass (TAP) Smart Card in Los Angeles? If so their website here: TAP App FAQs states "How can I cancel a TAP card in my TAP account?
Call TAP Customer Service at 866.827.8646. Give the agent your TAP card number and they will assist you to cancel your card."
Once you contact them regarding the possibility of a refund, you can remove the card with the steps here: Remove passes from Apple Wallet
"How to remove a pass from Apple Wallet
.When you remove a pass from the Wallet app on your iPhone, you might also remove that pass from your paired Apple Watch."
If there's a different issue present, let us know. We'll continue to assist.
Best.
Hi Lulusydney8,
Are you referring to a Transit Access Pass (TAP) Smart Card in Los Angeles? If so their website here: TAP App FAQs states "How can I cancel a TAP card in my TAP account?
Call TAP Customer Service at 866.827.8646. Give the agent your TAP card number and they will assist you to cancel your card."
Once you contact them regarding the possibility of a refund, you can remove the card with the steps here: Remove passes from Apple Wallet
"How to remove a pass from Apple Wallet
.When you remove a pass from the Wallet app on your iPhone, you might also remove that pass from your paired Apple Watch."
If there's a different issue present, let us know. We'll continue to assist.
Best.
How do I get my money back from my tap card in the wallet app?
