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layah289 Author

Level 1

4 points

Audio/Mic

When recording videos, voice messages, or answering calls i noticed that i can’t hear anything. The audio button is grey on my videos and there’s no sound from the speaker or into the mic while i’m on the phone. It works on and off.

iPhone 7, iOS 15

Posted on Jun 25, 2022 7:20 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Jun 25, 2022 8:23 PM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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Audio/Mic

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