my apple id has been reset. however, whenever i try to lock back in with my new password, the same message reappears and says that my account is locked, and then goes through the same process. My apple id works fine when i log in to apple online.

whenever i try to lock back in with my new password,

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

See also ⤵️

If you can't connect or sign in to iCloud

If you can't connect or sign in to iCloud - Apple Support

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

How to remove Activation Lock

How to remove Activation Lock – Apple Support (UK)

• If you need help with removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request. 

Contact Apple for help with Apple ID account security

Contact Apple for help with Apple ID account security - Apple Support