Movie language change

Question

Movie language change

i began purchasing movies on iTunes within the last year. Problem is when purchasing certain movies in English, some change languages. Example; purchased Jungle Cruise….the title “Jungle Cruise” remained in English and now shows up in my purchases as “Croisiere dans la Jungle”. I have made no changes in any settings, have reset nothing. Apple TV is 7 years old. Does not seem like an Apple TV issue. Same thing happened with “Shang-Chi legend of the ten rings” is now “Shang Chi, Legende Des Dix Anneux”. They were both as are all purchased in English

Posted on Jun 26, 2022 8:26 AM

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Answer 1

Top-ranking reply

AnnieL2

Community Specialist

Jun 27, 2022 9:25 AM in response to Raymiriarkarers

Salutations,

Is your Apple ID country, iTunes/App Store or device region set to a region where French is the main language? Is the movie itself still in English despite the title not showing that way in the TV/iTunes app?

Here’s how to check your Apple ID region - Change your Apple ID country or region

Thanks.

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Answer 2

SnickZ.

Community Specialist

Jun 28, 2022 7:05 AM in response to Raymiriarkarers

Thanks for the additional information. As French is one of the languages spoken in Canada, this could be expected behavior. However, we'd recommend reaching out to Apple Support from here: Contact Apple Support

Regards.

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Answer 3

Jun 27, 2022 9:57 PM in response to AnnieL2

Everything is set to Canada and English. The funny part is, for the jungle cruise, it still sits between “I” and “K” even though the French title version starts with a “C”, and yes still plays in English.

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