You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 13 isn’t letting me connect to Wi-Fi at all like I can’t even turn it on or off is this a defect ?

Is there a way to fix this or is it a defect in the 13 my phones in perfect condition in a otter box but one day it just randomly shut off and when I turned it back on it wasent allowing me to connect to Wi-Fi at all or even use the button to turn Wi-Fi on and off never had this issue on my 11

iPhone 13, iOS 15

Posted on Jun 26, 2022 10:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2022 2:58 PM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Then read again -> Related Article -> If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network


Check the router settings:

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

1 reply
Question marked as Top-ranking reply

Jun 26, 2022 2:58 PM in response to ScottMoskowitz

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support


Then read again -> Related Article -> If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network


Check the router settings:

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support


If they are On, turn Off Hotspot & VPN.

My iPhone 13 isn’t letting me connect to Wi-Fi at all like I can’t even turn it on or off is this a defect ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.