I lost my 28 character recovery key

If you lost your Recovery Key

As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

1. Go to your Apple ID account page.
2. Sign in with your password and trusted device.
3. In the Security section, click Edit > Replace Lost Key.

Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.

How can I get my recovery

Read the instructions just above your post.

How can I replace lost key if I already signed out from iphone, and I have access only to my apple watch. Is there any way how to switch-off option "Recovery key"?

Please help me :"(

Enter your 28-character recovery key to continue.

Asking for a disabled friend who has no devices any longer that he is

logged into but has a lot of material/pictures etc he needs access to.

We have got as far as setting a trusted phone number but are being asked for the 28-character code which we don’t have.

Can anything be done to recover it and his access to his account?

pls provide the 28 cha

HOALATHII wrote:

pls provide the 28 cha

No one here can provide anything. This is a user-to-user forum. You were warned when you created the recovery key that if you lost it you would be locked out of your account permanently. But see the Apple Recommended post near the top of this page for your once chance to recover from this predicament.

I lost my recovery key and my Id also being locked … how can I unlock Id or how I can know the recovery key with being ID locked please…but I still can software update as latest.

As you were told when you created your recovery key that you were solely responsible for preserving it. From Generate a recovery key after you update to two-factor authentication - Apple Support

Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently. With that in mind, it's important to keep your recovery key in a safe place. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. That way you always have your recovery key when you need it.

As for your Apple ID being locked, there are basically 2 reasons that your Apple ID might be locked or disabled. The first is that there was suspicious activity on your account, either too many password attempts by you, or someone trying to hack your account. The other is that a payment failed to go through and you need to resolve the charge or dispute. Link 1 below covers the first reason, and link 2 the second. For the second you will have to use the link in the posted tip to contact an iTunes & App Store representative. Click the link below that most closely matches the error message you are seeing:

1. If your Apple ID is locked or disabled - Apple Support
2. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Thank you

I lost my 28 character recovery key

FrankJude wrote:

I lost my 28 character recovery key

As you were told when you created your recovery key, you are solely responsible for preserving it. From Generate a recovery key after you update to two-factor authentication - Apple Support

Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently. With that in mind, it's important to keep your recovery key in a safe place. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. That way you always have your recovery key when you need it.

Can’t get my recovery key

As you were told when you created your recovery key, you are solely responsible for preserving it. From Generate a recovery key after you update to two-factor authentication - Apple Support

Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently. With that in mind, it's important to keep your recovery key in a safe place. You might want to give a copy of your recovery key to a family member, or keep copies in more than one place. That way you always have your recovery key when you need it.