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Maps automatically zooms in during CarPlay navigation

When using CarPlay navigation, Apple Maps automatically zooms in to the maximum zoom level.

I can zoom out two levels to have everything as expected, but zooming out a third step does not work: after a few seconds the zoom level goes back to maximum.

This works well on other devices, only my iPhone is doing that.


Amy ideas?


Andreas

iPhone SE, iOS 15

Posted on Jun 26, 2022 9:01 PM

Reply
Question marked as Best reply

Posted on Jul 4, 2022 8:31 AM

If you are using Apple Maps to navigate it is designed to adjust the zoom level dynamically for your speed and need to clearly identify the route and upcoming turns. Other mapping apps (Google Maps, Waze, Tom-tom, Garmin, etc) all do this also.

4 replies

Jun 28, 2022 7:59 AM in response to Andreas Bernhardt

Hi Andreas Bernhardt,


Welcome to Apple Support Communities. We understand that you're having an issue with using Apple Maps with CarPlay. We'd like to help.


Does this issue with Apple Maps only happen when you're connected to CarPlay? Knowing if Maps looks the same when just using your iPhone, can help us isolate where the issue is coming from.


Then, check out these steps to see if they help with your specific situation: If you need help with CarPlay - Apple Support


1. Check your connection to your CarPlay stereo:
* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

Let us know if that helps.

Cheers!


Maps automatically zooms in during CarPlay navigation

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