Airpod pros won’t connect

So I followed apples instructions to reset my airpods but when I forgot the device it won’t reconnect and whenever I open the case the light immediately turns white without me holding the back button?

iPhone 13 Pro

Posted on Jun 27, 2022 1:07 AM

Reply
1 reply

Jun 28, 2022 8:42 AM in response to brookef3456

Hi brookef3456,


In the article How to reset your AirPods and AirPods Pro it does mention after forgetting your AirPods "With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white."


  1. "Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case.
  4. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth and tap the More Info button  next to your AirPods. (If you don't see your AirPods in Settings > Bluetooth, just go to the next step.)
  5. Tap Forget This Device, and tap again to confirm.
  6. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light flashes amber, then white.*
  7. AirPods charging cases
  8. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen.

AirPods can be associated with one Apple ID. If you want to use AirPods (3rd generation) or AirPods Pro that someone else has used, they first need to remove the AirPods from their Apple ID."


If you continue to have an issue test the steps here: If your AirPods won't connect


Best!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpod pros won’t connect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.