How to fix the cellular issue
How to fix the cellular issue
iPad, iPadOS 13
Follow these steps, testing after each step:
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4 replies
Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:
- How to back up your iPhone, iPad, and iPod touch - Apple Support
- Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
- Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.
Huhta wrote:
How to fix the cellular issue
What cellular issue?
My phone says I can’t make phone calls until I down load latest version, unable to do so
How to fix the cellular issue