iPad won’t go into recovery mode
I have an iPad Air 4th generation and when I try to enter recovery mode (pressing volume up, down, and holding the side button) my iPad simply turns off.
iPad Air, iPadOS 16
User profile for user:
chuckbl
User level:
Community Specialist
Hello bvaren,
You'll want to use the steps below to put your iPad Air 4th generation into recovery mode:
1. Make sure that your Mac is up to date. If you're using iTunes, make sure you have the latest version of iTunes.
2. On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again. Find out which macOS your Mac is using.
3. Keep your iPad connected and wait until the recovery mode screen appears:
• For an iPad with a Home button: Press and hold both the Home and the top (or side) buttons at the same time.
4. Keep holding the button (or buttons) until you see the recovery mode screen:
5. Locate your iPad on your computer. When you see the option to Restore or Update, choose Update. Your computer will try to reinstall the software without erasing your data. Wait while your computer downloads the software for your iPad. If the download takes more than 15 minutes and your iPad exits the recovery mode screen, let the download finish, then repeat step 3.
6. After the Update or Restore completes, set up your iPad.
You can also find those steps in this resource: If you can't update or restore your iPad - Apple Support
Should you still be unable to put your iPad into recovery mode, you'll want to reach out to Apple Support: Contact - Official Apple Support
Take care.