Can I communicate with a person to help me activate my phone please?

Hello,

I recommend you to go to this support website of Apple: Apple Support. You can get in touch with an Apple support representative there. The person can help you with the questions you have.

Another option is to stop by an Apple Store or an authorized dealer. You can then get personalized help.

You will need to recover access to your Apple ID.

Start here: https://iforgot.apple.com

What’s the trouble?

This is a user forum. If you tell us what’s wrong, we might be able to guide you to fixing it…