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PDF files gets locked with out setting any password.

Hello, it is a second instance where my PDF file gets locked without setting any password, I get asked to enter owners password to unlock the document which I have no idea what it is referring to.

MacBook Air 13″, macOS 12.2

Posted on Jun 28, 2022 4:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2022 4:35 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


1 reply
Question marked as Top-ranking reply

Jun 28, 2022 4:35 PM in response to romanshrestha

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


PDF files gets locked with out setting any password.

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