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Iphone 13

once i put in password screen goes to loading screen and is stuck does not go to my app and then after awhile goes to lock screen again

iPhone 13, iOS 15

Posted on Jun 28, 2022 5:48 PM

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Question marked as Best reply

Posted on Jun 28, 2022 8:55 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Similar questions

1 reply
Question marked as Best reply

Jun 28, 2022 8:55 PM in response to Kimble1216

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Iphone 13

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