You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad screen flashes then reboots.

My iPad screen has recently been acting up. I’ll be using it for something, then the screen suddenly shuts off and reboots. I’ve tried a hard reset as well as a factory reset, but it’s still the same problem.


Posted on Jun 28, 2022 6:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2022 8:52 AM

You might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test.


You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Jun 29, 2022 8:52 AM in response to dibya130

You might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test.


You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

iPad screen flashes then reboots.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.