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How to reactivate my touch ID on apple iPhone 6

How do I reactivate my touch ID on the apple iPhone 6?

iPhone 6, iOS 12

Posted on Jun 28, 2022 9:49 PM

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Question marked as Best reply

Posted on Jun 28, 2022 10:23 PM

If you haven't set it up, Go to Settings > Touch ID & Passcode and follow the prompts there.


If it won't unlock or set up-

  1. Make sure that you have the latest version of iOS or iPadOS.
  2. Make sure that your fingers and the Touch ID sensor are clean and dry. For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris.
  3. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
  4. If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring.
  5. Try enrolling a different finger.


If you can't turn on Touch ID, Touch ID is dimmed or grayed out, and/or you see "Failed—unable to complete Touch ID setup", you'll have to take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support.


1 reply
Question marked as Best reply

Jun 28, 2022 10:23 PM in response to Lou-Lou-Bell

If you haven't set it up, Go to Settings > Touch ID & Passcode and follow the prompts there.


If it won't unlock or set up-

  1. Make sure that you have the latest version of iOS or iPadOS.
  2. Make sure that your fingers and the Touch ID sensor are clean and dry. For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris.
  3. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
  4. If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring.
  5. Try enrolling a different finger.


If you can't turn on Touch ID, Touch ID is dimmed or grayed out, and/or you see "Failed—unable to complete Touch ID setup", you'll have to take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support.


How to reactivate my touch ID on apple iPhone 6

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