Hey there, and welcome to Apple Support Communities Eandmtrucking,
We can certainly understand your concern and are here to help. Just to clarify, do you have the feature Focus enabled on your device? If so, this can be the reason you are experiencing this issue. Check out these steps on how to use Focus and set it up on your device and see if your device has it enabled.
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Turn on Focus
- Go to Settings > Focus.
- Tap a provided Focus option — like Do Not Disturb, Personal, or Sleep — then turn on the Focus.
- After you choose a Focus, select options like Allowed Notifications, Time Sensitive Notifications, and Focus Status.
When you set up a Focus, you can select Allowed Notifications from people and apps. You can also enable Time Sensitive notifications from apps, which allows apps not in your allowed list to send notifications marked as Time Sensitive.
You can also turn on Focus from Control Center. Just open Control Center on your iPhone or iPod touch, or on your iPad, touch and hold Focus, then select the Focus you want to turn on.
When you set a Focus, the icon appears in the status bar and on your Lock Screen, and your status is automatically displayed in the Messages app. When people try to send you a message, they'll see that you’ve silenced notifications, but they can still notify you if it's urgent.
When you use Focus on one device, the setting is automatically applied across your Apple devices that are signed in with the same Apple ID.
Set up a custom Focus
If you want to concentrate on an activity that’s different from any of the provided Focus options, you can create a Custom Focus. Here's how:
- Go to Settings > Focus.
- Tap the Add button
, then tap Custom or browse additional options. - Enter a name for your Focus.
- Choose a color and an icon to represent your Focus, then tap Next.
- Customize the options for your Focus. "
For additional information, check out this link: Use Focus on your iPhone, iPad, or iPod touch - Apple Support
If the feature was not enabled, can you tell us if you have the Do Not Disturb function turned on? Check out this link for more details on this feature: Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support
Kindest regards!