Unable to make a call from another device after enabling "Allow Calls on Other Devices"

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Level 1

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Unable to make a call from another device after enabling "Allow Calls on Other Devices"

I have an iPhone 13 and an iPhone XR. The iPhone 13 has a SIM in it but the iPhone XR does not. Both phones are signed into the same iCloud account. With this setup, when I call my iPhone 13, the call is successfully relayed to the iPhone XR, so this is fine. But when I try to make an outgoing from the iPhone XR, I immediately get a 'Call failed' message on my iPhone XR. So why isn't this working ? I thought making calls from 'other devices' is also supported. Is this not the case ?

Posted on Jun 29, 2022 11:55 AM

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Answer 1

Top-ranking reply

1AppL3User2AnotHER

Level 3

918 points

Jun 29, 2022 5:01 PM in response to rom.ph

Did you happen to turn off cellular by going to settings>cellular> and turn off cellular data so that it will use wifi? And turn on wifi calling? I know you mentioned that the iPhone XR doesn't have a sim, but you know......technology! Silly question, have you restarted both devices?

Make a call with Wi-Fi Calling - Apple Support

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Answer 2

rom.ph

Level 4

1,965 points

Jun 29, 2022 3:44 PM in response to ahmadka

I think the iPhone XR, being a phone, prioritizes routing the calls via cellular, which makes sense, it is a phone after all. On the Mac, you can initiate a call, since it does not have a built-in phone (and SIM), it routes it to the appropriate iPhone. Hope this helps.

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Unable to make a call from another device after enabling "Allow Calls on Other Devices"

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