Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Hkiddos
Hkiddos Author
User level: Level 1
4 points

sent in device without turning off activation lock

How can i turn off activation lock after sending to verizon.


iPhone XR

Posted on Jun 29, 2022 1:24 PM

Reply
Question marked as Best reply
User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
199,393 points

Posted on Jun 29, 2022 1:26 PM

Follow the steps here: link-> Remove a device from Find My iPhone on iCloud.com - Apple Support


Then have them restore the device to complete the process.

View in context

Similar questions

1 reply

sent in device without turning off activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up