Outlook.com email not working on iPhone

ddeacon wrote:

Yeah thanks, I've done that as well but also getting no response there and the Outlook.com status page doesn't show any known outages that look like they are directly related to this though there is one about group emailing.

Just curious to know if this is widespread.

maybe due to 2 factor authentication or app specific password https://support.microsoft.com/en-us/office/troubleshoot-outlook-mobile-issues-a264ef01-9c88-48fb-9285-7017e4f31f02

ddeacon wrote:

For the last 24 hours or so, none of my family members can access their Outlook.com email on our iPhones via the native iOS mail app. It is working on our Macs, through web browser and if I use the Outlook app on iPhone. Only spot its not working is through the native mail app in iOS. I've tried the typical troubleshooting steps like removing the account on my iPhone but now I cannot get it re-added as I get an error message that it cannot verify my account. I know it's not password or account related as I was able to add the account via the Outlook app.

Anybody else having this issue?

Contact Microsoft support or look at their support site.

Under Settings --> Mail --> Accounts, you could try removing and then re-adding the account. It may be possible that they have changed some settings on the backend to disable legacy features that your phone was using. Make sure when you add the account back that you choose the "Outlook.com" option; I just re-added one of my @live.com (Outlook.com alias) back to my iPhone without any trouble.

Do you have 2 factor authentication enabled on your outlook.com account?

I just tried adding my account to an iPhone I have that it wasn't set up on yet. No problem. Just had to approve it using the MS Authenticator app for 2 factor auth.

If you have not enabled 2 factor auth on your account, you really should do so.

No problems on any of my devices.