Need help on setting face ID

This is a tricky situation because it is difficult to determine what is going on.

How to use Face ID:

If that didn’t help, then it may be more involved.

According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.

As a result, I recommend service.

Service Checklist:

• iPhone service pricing.
• Check AppleCare Coverage.
• Get your iPhone ready for service.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Chat using Messages. 💬

Click ▶︎ Check Repair Status.

Bec194 Said:

"Need help on setting face ID: i tried setting up Face ID this keeps popping up even when I updated software any help please?"

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Thank you for the screenshot.

Troubleshooting Face ID:

Use these links...

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support