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iTunes “billing info” payment problem

I haven’t made many iTunes purchases recently. Last night, I tried to purchase a song. I signed in with my Apple ID and verified I wanted to make the purchase. But instead of simply charging my Apple account (which has money in it), I got a box telling me I needed to verify my billing info and select a payment method. But when I tried to do that, I could never select my Apple account. I don’t want to pay with a credit card. No matter what I tried, I just kept going through the same loop. How can I make my purchase and use money I already have in my account?

iPad (5th gen) Wi-Fi, Cellular

Posted on Jun 30, 2022 5:59 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2022 6:11 AM

You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file 


I don’t want to pay with a credit card.

How can I make my purchase and use money I already have in my account?

See -> Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

If you have add funds to your Apple ID balance, it would take about 1 to 3 business days.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

 

1 reply
Question marked as Top-ranking reply

Jun 30, 2022 6:11 AM in response to Ultrawimp

You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file 


I don’t want to pay with a credit card.

How can I make my purchase and use money I already have in my account?

See -> Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

If you have add funds to your Apple ID balance, it would take about 1 to 3 business days.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

 

iTunes “billing info” payment problem

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