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Level 1

4 points

Folder at startup, with question mark

Why does this happen and what do I do?

MacBook Pro

Posted on Jun 30, 2022 7:13 PM

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2 replies

Level 4

1,857 points

Jun 30, 2022 7:16 PM in response to RbW95

It might be that the OS is corrupted or the HDD/SSD is. Try hardware diagnostics - Use Apple Diagnostics to test your Mac - Apple Support to rule out hardware issue. If no hardware issue, you can do About macOS Recovery on Intel-based Mac computers - Apple Support to reinstall OS.

Good luck!

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Level 9

51,126 points

Jun 30, 2022 7:35 PM in response to RbW95

Hi,

See: If your Mac starts up to a question mark - Apple Support

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Folder at startup, with question mark

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