The answer to this question is simple. => It depends! 🤣
In all seriousness, though. The Amazon platforms is a fairly complex digital marketplace and isn’t always straightforward to navigate. Fortunately for anyone interested in the answer, I’m hyperanalytical and have already built a reasonably functional mental map. 🙃
Basically, more information is needed to answer your question accurately. Specifically:
- Who is the vendor (aka, ‘seller’ on Amazon platform)? It might be Amazon, but it could also be a third-party vendor selling on Amazon.
- What is the condition? New, Open Box (for example, ‘Used-Like New’ via Amazon Warehouse), or Refurbished (for example, ‘Renewed’ if sold through Amazon’s Renewed program)
For Apple products, you’re probably covered by a return policy (depends on vendor) and possibly by a manufacture’s warranty (if new, and sold by an authorized retailer…and maybe if open box, tho this scenario has a couple potentially complicating factors). In some cases, notably refurbished items, you might receive a more limited guarantee in lieu of a warranty (I know if purchased through Amazon’s renewed program, there’s a 90d guarantee thru Amazon). and then you have options of purchasing additional coverage through either Apple or Amazon, but I can I think this is dependent on the specific circumstances.
I can definitely help with a specific case if you reply with the relevant parameters (just include a link to the Amazon product page). But I also tried to give enough information in the outline above to help you (and others) navigate independently from the Amazon platform. Lastly, I’m appending a few screenshots for visual reference (mostly snagged from the AirPods product page I happened to have open, but everything except price should be relevant to ipad).
🍀
Bonus PS: While specific details in this answer are geared toward Apple products (seeing as this is the Apple user forum and all), it’s worth noting that the underlying principles can be applied fairly broadly to any product on Amazon. 😉