I want to download Roblox

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

You need to update your payment information.

👉 Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

Or -> Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

Or use another payment method: Add money to your Apple ID balance

Add money to your Apple ID balance - Apple Support (IN)

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (UK)

How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

Raicya, If a message says 'Your account has been disabled in the App Store and iTunes’ it is too late to sign in and update your payment method; contacting Apple support is the only way to resolve it. Remember, you can’t sign in at all, so there is no way to update your payment information.