New iphone has never worked unless close to WiFi what could the problem be?
new iPhone 7 never worked unless close to WiFi and never used it. What can the problem be
iPhone 7
User profile for user:
Sheree_P
User level:
Community Specialist
Hey zane287,
We see that you're having an issue with your iPhone, and we'd like to ask some questions that may get you replies.
- Is the iPhone software up-to-date: Update your iPhone, iPad, or iPod touch.
- Are you experiencing an issue with making and receiving calls, or is it only when using the internet?
- Are you getting an alert or error message? If so, could you provide us that exact message?
- If you're experiencing an issue with making and receiving calls, have you spoken with your wireless provider?
We'll wait to hear back. Take care.