New iphone has never worked unless close to WiFi what could the problem be?

new iPhone 7 never worked unless close to WiFi and never used it. What can the problem be

iPhone 7

Posted on Jul 1, 2022 8:21 AM

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1 reply

Jul 2, 2022 12:59 PM in response to zane287

Hey zane287,


We see that you're having an issue with your iPhone, and we'd like to ask some questions that may get you replies.


  • Is the iPhone software up-to-date: Update your iPhone, iPad, or iPod touch.
  • Are you experiencing an issue with making and receiving calls, or is it only when using the internet?
  • Are you getting an alert or error message? If so, could you provide us that exact message?
  • If you're experiencing an issue with making and receiving calls, have you spoken with your wireless provider?


We'll wait to hear back. Take care.


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New iphone has never worked unless close to WiFi what could the problem be?

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