Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't reset login iCloud

Hi dear, I forgot security option how to reset

iPhone 11

Posted on Jul 2, 2022 3:15 AM

Reply
Question marked as Best reply

Posted on Jul 2, 2022 4:19 AM

If the credentials for secondary authentication account are lost and Apple ID is signed in the device convert the account into 2FA see the articles Two-factor authentication for Apple ID - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support


( a ) if you lose answers for Apple ID provide credit card details that was added in the account .


( b ) if you have lost Apple ID password provide invoice copy of Mac to apple support advisors .


( c ) Contact apple support Contact Apple for support and service - Apple Support , they will send a link on mail account , click on link after 24 hours to reset apple id password , however the link is valid for additional 3 hours .


( d ) Support pin is used by apple support advisors to verify the account when you know apple id password Generate a temporary Support PIN - Apple Support


1 reply
Question marked as Best reply

Jul 2, 2022 4:19 AM in response to pchhaileang

If the credentials for secondary authentication account are lost and Apple ID is signed in the device convert the account into 2FA see the articles Two-factor authentication for Apple ID - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support


( a ) if you lose answers for Apple ID provide credit card details that was added in the account .


( b ) if you have lost Apple ID password provide invoice copy of Mac to apple support advisors .


( c ) Contact apple support Contact Apple for support and service - Apple Support , they will send a link on mail account , click on link after 24 hours to reset apple id password , however the link is valid for additional 3 hours .


( d ) Support pin is used by apple support advisors to verify the account when you know apple id password Generate a temporary Support PIN - Apple Support


Can't reset login iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.