why i cant watch Pachinko and Prehistoric Planet on my Apple Tv Subscription (Indonesia)?

why i cant watch Pachinko and Prehistoric Planet on my Apple Tv Subscription (Indonesia)? it says that the video isn't available in my country or region. my region is Indonesia by the way. the series never get restricted before

iPhone XR, iOS 16

Posted on Jul 2, 2022 8:35 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2022 12:05 PM

Hi gigih259,


As both of these shows appear available for your area per Apple Services Marketing Tools, the first step will be confirming that your account is configured to the correct country or region. Our page Change your Apple ID country or region and Change the language or region format on Apple TV can be used for this.


If still not able to view, confirm that the shows display on other Apple devices as expected, then use Get Support to work with our teams to investigate further.


Regards.

1 reply
Question marked as Top-ranking reply

Jul 3, 2022 12:05 PM in response to gigih259

Hi gigih259,


As both of these shows appear available for your area per Apple Services Marketing Tools, the first step will be confirming that your account is configured to the correct country or region. Our page Change your Apple ID country or region and Change the language or region format on Apple TV can be used for this.


If still not able to view, confirm that the shows display on other Apple devices as expected, then use Get Support to work with our teams to investigate further.


Regards.

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why i cant watch Pachinko and Prehistoric Planet on my Apple Tv Subscription (Indonesia)?

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