File “Own videos “ disappeared in apple tv app on iPad pro

Hello Trinly,

We see you're missing some videos, and we'd like to help out. Are these videos ones that you had purchased from the iTunes Store? If so, this page can help provide some steps for re-downloading them: Redownload TV shows and movies that you purchased - Apple Support

1. Open the Apple TV app.

2. Tap the Library tab.

3. Tap the movie or show that you want to redownload. If you use Family Sharing, tap a family member’s name to see their purchases.

4. Tap the Download button.

If they were previously synced from elsewhere, it's possible they may need to be synced back again, but you can also try restarting the iPad to see if that helps.

Cheers.

Your synced videos would be listed under ‘Downloaded’ in the TV app. If you see no ‘Downloaded’ category listed under Library, then remove all synced files (through Mac/PC), then sync again for a refresh.

Your Home Shared videos would be listed under ‘Home Sharing’ in the TV app, when on the same home network as the sharing computer.

Your videos that were recorded on that iPad would be listed in the Photos app.

Incompatible files may not work at all. Prefer to use H.264/AAC or H.265/AAC media files in an MP4/MOV/M4V container.

Thanks for those details, Trinly.

Can you tell us more about how you added your home videos to the Apple TV app? Were you sharing content from another user, or using content stored on another device?

Let us know, and we'll go from there.

Hello again Trinly,

Thanks for the follow-up info. Did you sync that file to iCloud by chance? If so, does it appear when you log on to iCloud.com?

We look forward to hearing back from you.