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Level 1

4 points

IPadPro is stuck

I am trying to set up my new ipadPro and the unit is stuck on trying to install software update iPadOS15.5

Posted on Jul 2, 2022 6:09 PM

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Community+ 2024

Level 10

282,000 points

Posted on Jul 3, 2022 3:48 AM

If your iPad has stalled and is now unresponsive, connect your iPad to its Power Adapter - and perform a forced-restart:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

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