Bright environment dimmers the screen

I’m using my iPhone 13 pro max as a navigation every day, and when it’s sunny outside the screen turns dark, the brighter is environment outside, the darker turns the screen. Turning off the auto brightness and adjusting the brightness levels don’t help. The brightness set on max but I can barely see what’s on the screen… The phone’s software is also up to date. Called Apple support twice with no result. My friend is also complaining that can’t use her phone outside for the same reason.

Is anyone else having the same issue?

As a professional driver, I feel like I bought myself a pretty expensive, 1TB piece of crap.

Will probably have to switch back to Samsung.

Posted on Jul 3, 2022 2:27 AM

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Question marked as Top-ranking reply

Posted on Jul 4, 2022 8:39 AM

Hi green214,


Is your iPhone in a relatively warm area or direct sunlight when this happens? If so, it may be expected behavior. Your iPhone will dim its display as a way to regulate heat so it does not overheat or have to turn itself off.


See more info about how your iPhone may regulate its temperature below:


If your device gets too warm

iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. Here are some of the higher ambient-temperature conditions and activities to avoid, because they might cause your device to change performance and behavior:

Avoid leaving your device in a car on a hot day.
Avoid leaving your device in direct sunlight for an extended period of time.
Avoid using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

Charging, including wireless charging, slows or stops.
The display dims or goes black.
Cellular radios enter a low-power state. The signal might weaken during this time.
The camera flash is temporarily disabled.
Performance slows with graphics-intensive or augmented-reality apps or features.

Additionally, if you're navigating, your device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn.


Cheers!

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1 reply
Question marked as Top-ranking reply

Jul 4, 2022 8:39 AM in response to green214

Hi green214,


Is your iPhone in a relatively warm area or direct sunlight when this happens? If so, it may be expected behavior. Your iPhone will dim its display as a way to regulate heat so it does not overheat or have to turn itself off.


See more info about how your iPhone may regulate its temperature below:


If your device gets too warm

iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. Here are some of the higher ambient-temperature conditions and activities to avoid, because they might cause your device to change performance and behavior:

Avoid leaving your device in a car on a hot day.
Avoid leaving your device in direct sunlight for an extended period of time.
Avoid using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.

If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

Charging, including wireless charging, slows or stops.
The display dims or goes black.
Cellular radios enter a low-power state. The signal might weaken during this time.
The camera flash is temporarily disabled.
Performance slows with graphics-intensive or augmented-reality apps or features.

Additionally, if you're navigating, your device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn.


Cheers!

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Bright environment dimmers the screen

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