Auto lock Never option missing

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Level 1

4 points

My wife’s iPhone 12 does not have the never option on the auto Lock Screen. This device is not managed by anyone other than her.

Under VPN and device management I do not see anything other than a tab that says sign in to work or school account, which she does not have.

iPhone 12 Pro Max

Posted on Jul 3, 2022 8:06 AM

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Answer 1

Is that in Settings/Display & Brightness/Autolock or Settings/Face ID & Passcode/Require Passcode?

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Answer 2

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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Answer 3

Level 1

4 points

This is a personal phone, there is no corporate administrator.

I am accessing the control via the settings-display and brightness- auto-lock setting. The never option shows up on my iPhone but not on my wife’s.

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