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I have a 3 month subscription.... I loaded the apple tv app on my tv... use my apple ID and password but the apple tv says there is an error ...can you help me out

I have a 3 month subscription.... I loaded the apple tv app on my tv... use my apple ID and password but the apple tv says there is an error ...can you help me out

Posted on Jul 3, 2022 3:11 PM

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do I have to have hardware to use the TV app?


Posted on Jul 3, 2022 3:14 PM

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4 replies

Jul 3, 2022 4:24 PM in response to joedyg1243

Unsupported models smart TV may cause the Apple TV app to not function as intended for supported models. That might include sign-in errors.


For unsupported TV models, you may connect an external streaming device that supports the Apple TV app, such as the Apple TV box, Roku, Fire TV, Xbox, PlayStation, Nvidia Shield, ‘Chromecast with Google TV’ dongle, or select cable TV boxes.


All the ways to watch Apple TV+ - Apple Support

I have a 3 month subscription.... I loaded the apple tv app on my tv... use my apple ID and password but the apple tv says there is an error ...can you help me out

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