How do i stop my onenote from freezing my macbook? sometimes i cannot close onenote or shut down my laptop with it open

MacBook Air

Posted on Jul 3, 2022 10:14 PM

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Notes Quitting Unexpectedly iMac 27" late 2014, macOS Big Sur 11.7.2. I always keep my system software and apps updated to the latest revision. Notes is version 4.8.1 (1872). Recently, within the last couple of months, any time I have Notes open at the same time as I'm using Safari or Mail, it will always close suddenly after being open for a few minutes. I do have a large number of notes saved, many with photos embedded, but I've been using Notes in this way for quite a long time (years) without any difficulties. My iMac has plenty of RAM (32 GB) and storage is not full (> 50GB available). Each time it displays the problem report and says that it will be sent to Apple immediately when I reopen Notes. Notes is working fine other than this frequent application crash which does not seem to cause any loss of data. I use Malwarebytes to check my system for Malware and have occasionally had it identify and quarantine malware that it finds, but since this problem with Notes has started occurring I've had a few Malwares identified and removed and it has not made a difference. Any suggestions on what may be causing this and what I could do to troubleshoot or repair the problem?
2740 9

1 reply

ku4hx

Level 7

23,746 points

Jul 4, 2022 3:23 AM in response to 081sooyaa

As OneNote is not an Apple native app, I suggest you completely uninstall it and start over with a fresh installation.

If you have data you wish to keep, make sure you have viable copies.

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How do i stop my onenote from freezing my macbook? sometimes i cannot close onenote or shut down my laptop with it open

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